We Offer Limited Free Shipping in Canada!
Please note: kettles and other smaller items ship free all over Canada, the information below applies only to stoves and fireplaces.
You have the option to pick up your stove from our warehouse in Vaughan and receive a $150 discount vs the prices you see online. This includes sending your truck or common carrier for pick up, using your pick up truck, cube van, or trailer. All stoves will require a pick up truck or a trailer for pick up, they will not fit into an SUV or a minivan. The pick up location is near the Vaughan Mills mall. We need to receive your order at least 24 hours prior to pick up but in some cases 3-5 days in advance to make sure we have the stove ready on the pick up date. You can place your order online by choosing the local pick up option at checkout.
If you are in the GTA curbside shipping with tailgate service to your house is free! This includes locations south of Elgin Mills, east of Winston Churchill, and west of Morningside.
If you are in the rest of Ontario please contact us for a shipping quote - often it will still be free.
For the rest of Canada we offer free delivery to freight terminals or business locations with dock or forklift in most major cities. You can pick up from the terminal with a pick up truck, trailer, or box truck, the terminals have forklifts to load the stove onto your vehicle. Here are the terminal locations where we deliver for free:
Grande Prairie, AB
Port Coquitlam, BC
Prince George, BC
Thunder Bay, ON
Trois Rivieres, QC
Quebec City, QC
New Glasgow, NS
S John, NB
Grand Falls, NB
S John's, NL
We deliver for a $150 charge to some other terminals in BC: Victoria, Comox, Smithers, Dawson Creek, Williams Lake, Burns Lake, 100 Mile House, Fort Nelson.
If you do not wish to pick up from one of the terminals above but require delivery to your house please contact us for a shipping quote, we will reply quickly. We always credit the part which we would pay for delivery to the nearest freight terminal, we will quote only the difference in delivery price. In order to provide a quote we need to know:
1) your postal code
2) is this a residence or business? (it’s faster and cheaper to ship to a business)
3) whether or not you have lifting equipment on site to unload the stove from truck, i.e. forklift, tractor, skid steer etc? It's NOT a must but reduces the rate.
4) is the road all the way to your location paved?
5) are there any obstructions you can think of (narrow road, slope, unmarked address, etc)?
We want to make sure your money goes into the product and not into shipping costs!